Challenge

SMRT was using SAP HR to upload Courses and user details.
The company needed a LMS to manage courses and assessments, and thought that integrating an LMS with their existing SAP was a key challenge.
Cost and time is also spent as users need to gain technical knowledge to add or edit content.

Solution

In September 2009, SMRT tapped the services of ACP to develop an end-to-end solution from consultancy to integration with their SAP courses and training.
Moodle was introduced by ACP since SMRT was in the practice of developing its own content and elearning assignments; there was no concern about ready content.
Moodle is also a platform that they could own.

ACP’s Moodle LMS solution was seamlessly integrated with SMRT’s SAP HR.
With the Moodle platform, the learners at SMRT can quickly adapt to the technology even with simple computer knowledge.
SMRT’s workforce is now more aligned to business goals, and they can improve customer service and retention with more skilled employees.
The company was very impressed by the availability of modules they have in Moodle.
Total cost of ownership is reduced drastically as Moodle is an open-source solution. TCO is reduced further by at least 30% since costs like delivery, utilities, space, equipment, etc. were eliminated.
Reduced training costs by as much as 50% since they were able to slash travel expenses which roughly contribute to 60-67% of the traditional/classroom/instructor-led trainings.
Cost of time and effort has been dramatically improved as sharing files and content has never so easy.